Media Inquiry

Filing a claim is simple:

• Gather your policy information and any supporting documents related to your claim.
• Visit our website and complete the required online form to submit your claim to our team.
• We’ll guide you through the necessary steps and ensure your claim is processed quickly and efficiently.

Travel Insured International is a trusted provider of travel insurance. We believe in providing customers’ with the best experience possible to ensure a happy and memorable trip. We understand and know all too well the risks that come with travelling internationally and have established plans and infrastructure globally to meet the needs of travellers when things don’t go as planned.

Yes, we offer 24/7 customer support in partnership with battleface and Robin Assist to help you with any questions, concerns, or emergencies you may have during your travels.

To review the full spectrum of non-covered perils within a Travel Insured international policy, view our policy document linked here. For example, in order to use the Travel Delay benefit, your flight must be delayed for more than 6 hours. If a claim was filed under the Travel Delay benefit but you were only delayed for 3 hours, this would not be covered.

Yes, medical evacuations are eligible for coverage for emergencies or if it is deemed medically necessary for you or someone covered on your policy to be evacuated to a more adequate medical facility or in some cases back home.

Yes, but it is a pretty broad range. You can be as young as one year old up to 99 years old and be eligible for cover. The main applicant must be at least 18-years-old.

No, unfortunately that is not allowable for this specific travel insurance policy. However, you can buy a policy the same day as you are scheduled to depart for your trip.