READ OUR TRAVEL ALERTS FOR ISRAEL, ICELAND, AND WORLDWIDE….
Gone are the days of one-size-fits-all travel insurance plans. Now you can Travel Insured with a policy designed by you.
So, you’ve booked the next international trip – now what? Our data suggests Australians typically wait until 2-3 weeks before departure to buy travel insurance. At Travel Insured, our customers have access to local customer service specialists on standby. Here are a few ways we help travellers before the trip:
Bon voyage! Your “out of office” is on, and you’re all set. But what happens if something happens to disrupt the trip? From flight delays and lost luggage to personal accidents and medical emergencies, we’ve seen it all. Travel services and other forms of assistance can make or break a trip. During the trip, here’s what you can expect:
You’ve made it back home and are ready to start planning the next adventure. We always hope for the best with our travellers that things go smoothly, and they don’t need to use our services. However, having travel insurance for those “just in case” moments can be the difference between a good trip and a bad one. Once you’ve made it home safely, we’re here if you need us for:
Our customers say it best. Hear from global travellers like you who trust Travel Insured to cover their adventures.
More questions? Find answers on our FAQ page.
Filing a claim is simple:
Travel Insured International is a trusted provider of travel insurance. We believe in providing customers’ with the best experience possible to ensure a happy and memorable trip. We understand and know all too well the risks that come with travelling internationally and have established plans and infrastructure globally to meet the needs of travellers when things don’t go as planned.
Yes, we offer 24/7 customer support in partnership with battleface and Robin Assist to help you with any questions, concerns, or emergencies you may have during your travels.
To review the full spectrum of non-covered perils within a Travel Insured international policy, view our policy document linked here. For example, in order to use the Travel Delay benefit, your flight must be delayed for more than 6 hours. If a claim was filed under the Travel Delay benefit but you were only delayed for 3 hours, this would not be covered.
Yes, medical evacuations are eligible for coverage for emergencies or if it is deemed medically necessary for you or someone covered on your policy to be evacuated to a more adequate medical facility or in some cases back home.
Yes, but it is a pretty broad range. You can be as young as one year old up to 99 years old and be eligible for cover. The main applicant must be at least 18 years old.
No, unfortunately that is not allowable for this specific travel insurance policy. However, you can buy a policy the same day as you are scheduled to depart for your trip.
Insurance is administered by battleface Insurance Services Pty Ltd (ABN 28 650 606 045, AFSL 536280), also operating under the trading name Robin Assist, and is underwritten by Pacific International Insurance Pty Ltd (ABN 83 169 311 193). Travel Insured International (ARN 001311294) is battleface’s authorised representative and acts on behalf of battleface. Any advice provided is general advice only. Prior to purchasing, please consider your financial situation and needs and read the Product Disclosure Statement (PDS) & Financial Services Guide (FSG) and Target Market Determination (TMD).
Note that not all benefits apply and will depend on whether you have selected them (and are reflected on your Certificate of Insurance). Terms, conditions, exclusions, limits and sub-limits apply. Please read the Product Disclosure Statement (PDS) and Target Market Determination (TMD) for further details.